Refund policy

**Returns and Refund Policy**

At Atomware, we are committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our returns and refund policy below:

**Return Eligibility**
- Items can be returned within 7 days from the date of receipt.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received.
- Custom or personalized items are not eligible for return, unless they arrive damaged or defective.

**Return Process**
- To initiate a return, please contact our customer service team at 93220099 with your order details.
- You will receive a return authorization and instructions on how to send back your item.
- Please ensure all returns are shipped with a tracking number and adequate packaging.

**Refunds**
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to the original payment method within 14 business days.
- Shipping fees are non-refundable unless the return is due to our error or a defective product.

**Exchanges**
- If you need an exchange for a different size, color, or product, please contact us within 7 days of receipt.
- You may be responsible for shipping costs associated with exchanges.

**Damaged or Defective Items**
- If your item arrives damaged or defective, please contact us immediately with photographic evidence.
- We will arrange for a replacement or full refund at no additional cost.

**Note:** Sale or discounted items may be subject to different return policies. Please check product-specific details.

For any assistance or questions about our returns and refunds, please contact our customer service team at 93220099.

Thank you for shopping with us!